Addressing community tension and account concerns
Comments
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Could someone from Scope clarify something please. It's pretty normal on the Internet for people who've been banned from a forum to try to come back under another name but in these discussions the people rejoining always seem to be described as having left. Did they leave of their free choice?
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We do have an ignore list actually! It is under your account and privacy settings.
If you click or tap your profile in the top-right corner of the screen and then select "Account & Privacy Settings" in the menu that pops up. If you scroll down on the page that opens up you'll see a list of all your settings and one is called "Ignore List". Select it and you will see a textbox allowing you to add members to an ignore list.
It will prevent you getting private messages from that person. The way the software we use works, you can still see that the person has commented, but the content of their posts is greyed out and automatically hidden. It can still be viewed by clicking on the content. A picture as an example of what a comment from someone you've ignored would look like
It isn't our place as the community team to divulge details about specific people or accounts. That is up to the account holder if they wish to share such information. This is important for everyone's right to privacy. I understand asking, but I'm afraid it isn't something I can talk about.
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@Jimm_Scope I didn't know that, thank you so much for letting me know, plus thank you for being able to make sense of my post. I hope I never have to use the ignore list but it's good to know it is there if needed.
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Obviously this is important and I hope at least behind the scenes forms part of the discussion. If you choose to leave, the door remains open and I personally can see no reason why you shouldn't come back as a Martian if you want to, provided your intent is not malicious, different personas also being standard internet, but if you were banned the door has been locked behind you.
I think part of all this may be the assumption everyone is a real person, who and what they say they are. That assumption is not standard throughout internet forums.
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It's such a tricky situation to navigate and the team discuss every decision that is made. I think if there are certain members you would prefer not to engage with then you could 'ignore' them as Jimm mentioned above.
I've only been working for the community team for a month and I've met some wonderful people here. I would love for things to move on and be more positive but I do understand there is some history behind it all. Make use of the 'ignore' feature and focus on the positive people around you 😊
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Again, I am flagging up the use of "positive" here.
There is a big difference between not being abusive or breaking the rules and expecting people to be "positive" whatever that means.
I have a therapist and am able to moderate my responses but I know that many don't have that luxury, people may be alone and in distress and just having somewhere to be able to voice their worries in a non-judgemental environment can be really helpful.
Can we please change "positive" to "respectful" - It's much less loaded and should hopefully be expected of everyone.
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Hi @Meg24. My use of positive is those who bring something good to your life, or that you care about. I also struggle with mental health issues and completely understand that some people are unable to control their emotions. I've gone through many years of therapy. I am here to support everyone, no matter how they are feeling 😊
I understand that we all may use different terminology, but my intention is never to make anyone feel uncomfortable.
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The ignore feature here is the most pointless feature I’ve ever seen on any forum. When you add someone to your ignore list all it does is create a blank box when that member comments.
If you click on that box you can read the comment. Very annoying and it’s not something the team can change, so I’m told. For this reason it’s a waste of time adding them to that list.
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I agree it's not exactly a "block" in that way, but it is the closest we can get with the software we are using unfortunately. Not how I'd like it, but best that can be done given what we have. I use Discord a lot and it has the same exact blocking system and it just feels like it renders it rather useless.
I think the intention is that you can still get context of their posts incase you need it to follow the discussion, at the cost of not really blocking them entirely though.0 -
not being able to control your emotions is not the same as not being able to control your actions. Open the site, click new discussion, title it, share your pain, click post., all these are willed actions. You have decided an audience should be able to see how you feel. Of course no-one has to read it.
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woodbine, how else but through dialogue can misunderstandings and disputes be resolved? Jimm's idea of keeping recent community tension in a single thread is wise.
I also missed most detail but Lou's comment about trust at the top of this page, for example, helps me understand the hurt involved. It only hurts when you care. Women's friendships can be very intense as we invest a lot of ourselves. I still grieve the loss of my first best friend at secondary school and the first friend I ever made as a kid..
As a newbie of one year, I still see lots of sweet and supportive messages among members so I'm less familiar with older alliances, connections or differences. I have to reinvent myself after every meltdown/crash/blunder and I hope everyone involved can be forgiven with time then welcomed back 💜
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I agree that it's hard when trust is broken
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This is not about recent events (at least not at first), but because of members quite some time ago, so I've probably had a bit of a 'thing' about members not being who they appeared to be. The first incidence affected me personally, tho others had become aware. Another didn't affect me quite as much (oh yes it just about did) tho made me feel I didn't want to be an active member of the community for some weeks.
One of the things I hope the Scope team remain vigilant about is members who 'mislead.' This is in our community house rules as something that isn't allowed, yet difficult for the Scope team to know about unless it's brought to their attention by us as members.
I believe that 'misleading' is detrimental to our community. How do you support a member if you don't know who they really are, & this community is supportive? How are members made to feel if a member isn't as they thought; someone they've both helped & supported for a long time? As Sandy says, that's when the feeling of trust is broken, especially if it's someone you considered a friend, (tho it could to a lesser extent be another member whom you didn't know as well, yet in whom you also believed). In such cases it's, I find, difficult to countenance them coming back onto the community. This is not a matter of holding a grudge, as it can, & does, affect people deeply if they feel deceived; it doesn't just affect vulnerable people, but us all.
I have always found the Scope team helpful, but we should play our part in reporting any concerning comment just so they know.
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I am not a new user. I deleted my old (Purrrrrrr) account because of a troll who seemed to have had many accounts. I would engage and then my posts removed but the troll's post would not be removed. I'm never abusive always mindful but yes sometimes I would be sarcastic. This troll was an easy one to spot and had caused discord for a long time I have no idea if they are still here as I post only for help when needed and don't join in the discussions, I left because I didn't feel admin were supporting its real members over an obvious troll account who was mean and disrespectful to many of us.
Ive not seen anything this time but dont go looking, people making up lives and dragging others into drama is something that happens on forums all the time. I've lost count how many people suddenly die ( after a long drawn-out illness or drama ) and a partner, sibling, parent or friend comes on to say the sad news. rinse and repeat over and over.
Just don't get caught up with people and their lives, anyone can be anyone online, so keep that in mind.3 -
Since the community can see these posts, and in light of Teddybear123's comments, it would be helpful if someone could clarify whether we are dealing with blatant fraud or criminal activity, as deception has been mentioned many times in other posts. Members have a right to know what the problem is. I am very uncomfortable with what I am reading and am concerned about the safety of member's personal information.
Was bringing this dispute into the public forum a way to warn members without causing panic about a serious problem? I really do not understand why the whole community has been dragged into this. It does not make sense; this should have been dealt with by moderators through private dispute resolution.
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WIse, wise advice from @Kizzie58 . It's the Internet. Many here I think are not otherwise netizens. People on-line can be anyone. Do I believe everyone here is real? Not 100% sure about 1 or 2. The root is anonymity removing responsibility and accountability. I prefer to own my words and elsewhere post under my real name. Sometimes it all makes the headlines in romance scams and someone is left tearful, out of pocket and hopefully a little wiser. Regarding the veracity of information, anyone at all can for instance claim to work in Liz Kendall's office and have all the low-down, when she's actually a 17-year-old school student in Bradford.
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Hi @Teddybear123, I’m not sure what you’re talking about when you mention allegations? Would you mind explaining what you are referring to? I’m afraid I cannot see any allegations against anybody specific in this thread.
If you wish to explain what you mean in private you can always report the post you are concerned about and explain in detail your concern, or message @Community_Scope
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Hi @mw123 We've raised the issues in one place as to hopefully contain any negative comments to one discussion.
To be clear, there has been no legal fraud or criminal activity, so please do not worry there. But we as a team do take any allegations (spellcheck insisted this should be 'alligators') of wrong doing very seriously, especially when it's something that is having a negative effect on many users. A lot goes on behind the scenes and we have tried private dispute resolutions, but as this involves so many moving parts, we thought addressing things publicly was the next logical step to take.0 -
@Kizzie58
I’m so sorry that happened to you before on here, it’s such a shame people hide behind the keyboard and be nasty to others for no other reason than they want to. I really hope you’re doing well.
I’ve been affected recently on here by trust been broken as others weren’t whom I thought they were and I’m not being pig headed but I won’t ever be able to forget what’s happened.1 -
Regarding allegations standing up in a court off law we are not talking about criminal activity here we are talking about people lying and deceiving people so for me it’s a matter off the heart and mind that’s been deceived by people not a case that needs to be brought to a court of law but common decency and trust should always be shown on here. 🤦♀️0
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