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PIP application timeline and outcome

WaterWytch

Hey all

I just thought I would run through my personal timeline regarding my recent application for PIP. I know it helped me along the way knowing about other peoples timeline and what to expect. I appreciate all cases are different and timelines maybe shorter or longer.

24th April 2024 - Applied on the phone and gave name, address, NI number, bank details etc. Was asked if I wanted to apply on paper forms or online. I chose online and was sent a link. I also received the following text.

Thanks for claiming Personal Independence Payment. We will shortly send you a 'How your disability affects you' form. You'll need to fill it in carefully and return it to us so we can see if we can award you PIP.

I filled in the form over the next week online with my partner, adding bits as I remembered them.

2nd May 2024 - Submitted the form online and received the following text.

Thanks for sending us your 'How your disability affects you' form. We may need you to attend a consultation with a health professional before we make our decision. We'll contact you again if we do. Please call us if any of the details you gave us have changed.

I also received this text from the independent assessors

Hello from Independent Assessment Services. We conduct Personal Independence Payment (PIP) assessments for the Department for Work and Pensions DWP. This is for information purposes only, to let you know that we are managing your PIP assessment. We will look at the available evidence and will contact you with an appointment if we need to have a consultation with you. You can find information about the service we provide at https://www.mypipassessment.co.uk. You do not need to contact us.

31st May 2024 - Received the following text from DWP.

A Health Professional is looking at your PIP claim. They will contact you with an appointment if they need to. You only need to contact us if your circumstances change.

11th June 2024 - Text received from independent assessors

This is a message from Independent Assessment Services about your PIP claim. A face-to-face consultation has been booked for you on Tuesday 25 June at 9:00am. The address of the consultation centre is Regent House, Regent Street, Barnsley, South Yorkshire, S70 2EG. Here's a link to a map to help you find it: https://goo.gl/GX74vz. You will receive an appointment letter from us and can find useful information at https://www.mypipassessment.co.uk. If you can't make this appointment, please contact us straightaway on 0800 008 3073.

When I received this text I did consider asking for a phone interview instead due to my condition but decided in the end to attend as I could show the assessor better than I would have been able to describe my issues over the phone.

25th June 2024 - Attended the PIP assessment which went ok and received the following text from DWP a couple of hours after.

We've received the written report of your PIP assessment. We will write to you once we've made a decision on your PIP. As a guide you should hear from us within 8 weeks. You don't need to contact us unless any of the details you gave us have changed. Thank you.

10th July 2024 - Received the following standard text from DWP

We have not yet made a decision on your PIP claim. We will write to you when we have made a decision. You only need to contact us if your circumstances change.

15th July 2024 - Received the following text from DWP

We have awarded you PIP. We have sent you a decision letter explaining the award. Please allow 2 weeks to receive this. You only need to contact us if your circumstances change.

I was definitely pleased to hear I had been awarded something and impatient to find out what it might be. The following day I rang the automated phone line and found out the amount I would be paid and the next payment day. From this amount I worked out my award (standard DL/ enhanced mobility).

This morning I received the letter confirming this and that I have been awarded it until 2028. Turns out I was 1 point off the enhanced DL 😏 I briefly considered getting a review but have heard some horror stories about being scored down on review so decided not to rock the boat.

Anyway, apologies for the lengthy read but just thought I would share for anyone going through the process currently.

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Comments

Rosie_Scope

Hello @WaterWytch, thanks for sharing your PIP timeline, I know lots of members find these useful to read through. Being off by one point sounds frustrating, but it's great that you've finally got your award! Hope you can relax a bit now that the process is over 😊

WaterWytch

Thanks for the reply Rosie and you are welcome. I know it helped me a little to know how the process was going for others.

Yeah, missing the enhanced rate by 1 point is a little frustrating but over all the process went pretty smoothly for me. I'd say a lot of that was down to the amazing helpful advice I have received here and on another forum so thanks to everyone who posts comments and discussions 🥰

Rosie_Scope

That's great to know @WaterWytch, we have some brilliant members who give such detailed advice. I'm really glad you found the community helpful 😊

mummyof3

I had the tx saying they still ain’t made a decision yet which was sent on the 4th dec 2024 and still ain’t heard nothing I did phone them today and they said that they still ain’t made a decision and I had a paper based assessment

Rosie_Scope

Sorry to hear you're still waiting @mummyof3, hope your decision comes through soon.

Cljs1967

I also received a txt message on the 17th of December so they hadn't made a decision yet I don't think I will be awarded pip though to be honest but I will just wait and see I don't think I will hear anything back now for a few weeks .

mummyof3

I didn’t get it and the paper based assessment I got in the post and she lied all the way though I gave it to my doctor and he ain’t happy with wat she said

Cljs1967

So sorry to read that you didn't get it .when your saying she lied who do you mean .

mummyof3

the person that did my paper based assessment every think she put on there was not said I didn’t talk to no one and didn’t have a phone assessment or f2f so I don’t no how she come up with everything she said and they didn’t talk to any of my gp or other people that I put down and kept talking about my kids

Cljs1967

Oh my goodness that's really bad is it being looked into for you

mummyof3

I just received the reward letter to state that I’m not entitled to it. I have to give it to my GP and he is going to help me and my friend is also doing me a letter.

mummyof3

and I need to ask for the recording of the phone call for additional information that I had which was for 10mins on the phone I don’t no how they can make up stuff it’s not right and for her to keep mentioning my kids on the report my kids have nothing to do wit my pip

poppy123456

https://forum.scope.org.uk/discussion/comment/957440#Comment_957440

Did you ask for it to be recorded in advance? If you didn’t then they do not automatically record assessments.

mummyof3

I didn’t have a assessment I had a paper based assessment I only had someone phone me up for additional information and she didn’t give me time to explain the question to the answer

poppy123456

The phone call will not have been recorded.

Jane315STARX

My text about no decision made was in the 11th of December so before you guys.But my post doesn't reach me for weeks!.So I've probably been declined and don't even know.By the time I get the letter it will be too late to do anything

mummyof3

phone them Monday and ask if a decision as been made I did and they told me wat the letter said and to wait for it to come in the post so I can appeal

Jane315STARX

I will just wait x I know it's going to be declined as I haven't got the award text

poppy123456

https://forum.scope.org.uk/discussion/comment/957526#Comment_957526

A decision may not have been made yet. Just because others have had that text and a decision now, doesn’t mean it applies to every single person.

https://forum.scope.org.uk/discussion/comment/957523#Comment_957523

No, it will not be too late. You have 13 months to challenge the decision. If you’re outside of the 1 month timeframe you need to give a reason why you didn’t request it within that time. If they refuse you just proceed to Tribunal.