Confused over reinstatement of carers allowance

Rubie123
Rubie123 Community member Posts: 12 Listener

I'm still waiting for my Mr decision letter for my MR. However, my husband's carers allowance has been backdated to 10th of June. After ringing carers allowance and PIP enquiry lines to find out why the back payment was made neither of them seem to know. We have informed UC and asked if they know , as they sent a message to us on the journal saying, according to their records we are in receipt of carers allowance. UC won't answer anything else on the journal. Anyone got any idea how we can find out what's going on?

Comments

  • Rosie_Scope
    Rosie_Scope Posts: 3,684 Online Community Coordinator

    Hi @Rubie123, I'm not too sure on this one I'm afraid! The only thing I can think of would be to keep ringing until someone is able to clarify for you, or perhaps even wait to see if you receive a letter in the post explaining things. Does the 10th June have any relevance to your claim at all?

    Hopefully some of our members will have been through similar things and can advise what happened to them.

  • Rubie123
    Rubie123 Community member Posts: 12 Listener

    Hi Rosie.

    The 10th of June is a week after my daily living award ended, which I think is right for carers allowance. My award ended on 3rd June. Since the back payment of carers allowance there has been a back payment of carers element on UC. It all points towards my daily living award being reinstated but still nobody has confirmed this to me. They are all still saying they don't know.