ADP - change in award

BMC
BMC Community member Posts: 4 Listener

Hi all,

I was awarded high rate for care component and standard for mobility in June this year. I suffer from Fibromyalgia. I appealed in July to ask them to review the mobility part as I feel I need this due to my condition. I spoke to a gentleman over the phone and asked if he could assist me. I did ask him when speaking if this would only affect the mobility side of the re-determination and he said yes. However as of yesterday I received a letter from them stating that my entire award was looked at and now I am now going to receive standard rate for both care and mobility. The points that I have been awarded are far different from what I received in my June award.

I have booked an appointment with Citizen advice. Has anyone else had this same issue on ADP. I am very stressed now as again I need to prove my disability.

Many thanks,

B

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Comments

  • poppy123456
    poppy123456 Community member Posts: 61,508 Championing

    Yes, they look at the whole decision again and not just part of it. If you disagree because you’ve already been through the re-determination you can now request the Tribunal.

  • BMC
    BMC Community member Posts: 4 Listener

    Hi Poppy,

    Thank you for your reply. I wished the person on the phone confirmed this, but stated the opposite. I am more than happy to take this to a Tribunal as I feel let down by the process.

    Thank you again,

    B