Good afternoon everyone
Im new on here and im currently writing on behalf of my partner who has, what we see as, a tricky situation with his LCWRA. Ill try to explain from the beginning.
In August 2020 he was moved onto UC and advised to make an application for LCW(RA). This went ahead and he had his assessment in January 2021, and was awarded LCW for 18 months in February 2021.
He had a work coach, who continuously told him that he should try for LCWRA as his condition was clearly worsening. They advised him that there was a backlog and that the work capability assessment would be later than August 2022 when it should have been done
This continued for several months, being advised he would get an assessment and that his conditions were sufficient for LCWRA, until in March 2023, when he was advised that he would be getting a new work coach. No new work coach was assigned to him and he was told that they would be in touch ‘in due course’.
After a few months of no contact, in July 2023, he rang CHDA who advised he was not on the system and he should ring DWP, DWP advised him to ring CHDA because they dealt with all the details of benefits.
His condition makes it incredibly difficult to initiate and make contact with people, so he waited until January 2024 when he was assigned a new work coach. This work coach advised he was not on LCW as his claim had expired, and needed to provide fit notes, which he has done, and they have run concurrently since then.
He was also advised to declare new health conditions which he did, and the fit notes echoed this. He was asked to report new conditions by the work coach, he chased this up asking if it had been done by the work coach, to which he was told that the work coach had contacted CHDA for a re-referral as the claim had expired. The LCW was still showing on his claim because he was due a reassessment. He was advised that they had not referred him yet in March 2024.
He had several messages back and forth with his work coach which are all very confusing as to whether it was a re-referral or a re-assessment.
He finally received a message end May 2024 that he had been referred for a work capability assessment.
He sent his UC50 off and it was received at the beginning of June 2024
He had his telephone assessment 2 weeks ago and is now been awarded LCWRA, but has been told there is a 3 month waiting period for the money and there will be no backpay.
Can anyone please advise what to do next, I phoned to make a mandatory reconsideration yesterday but we are unsure if this has gone through as I was told there was a problem with his journal messages not being read.
Its all very messy and complicated and any advice would be incredibly gratefully received.
Thank you
