I’ve been scammed…

tinkerbell2000

Hi everyone,

Here again looking for advice.

I bought a Canon camera on Facebook marketplace. After waiting a week for it to arrive, it turned out to be a scam… 😔

I’ve reported it to my bank (Barclays). They logged an investigation and said it will take atleast 14 days for an outcome.

Does anyone know the likelihood of me getting the money back (Paid £120).

I really can’t afford to be losing money and still wanting to buy an actual camera. As it was a treat for myself to begin a hobby and mainly to take pictures of my toddler. ☹️

Any advice would be much appreciated.

tinkerbell2000

https://forum.scope.org.uk/discussion/comment/920380#Comment_920380

Thank you 🥲

I do have the screenshots and have reported it on Facebook. As it says on the profile they are from Kingston upon Hull (I live hours away). I joined their local group and tried to name and shame. Also under a different name on their bank, so I thought maybe someone will know them personally. But the group didn’t accept my post it’s been pending for 2 weeks. 😕

tinkerbell2000

https://forum.scope.org.uk/discussion/comment/920409#Comment_920409

Thank you! Just been worrying incase they won’t refund as it being my choice to transfer. ☹️ This sounds more promising 🤞I will try to take a look at that 😊

Strawberry1

So sorry to hear what has happened @tinkerbell2000 , I don't know how people go about things like this but I really hope you can get your money back 🙏. Good luck

chiarieds

What a horrible experience @tinkerbell2000 - I'm also with Barclays & received an email from them that there's a little change for claims after 7 Oct. Also had one from my Building Society which says they're waiving the recommended £100 excess under the new regulations (tho they may apply it in the future).

You're doing all the right things in working with your bank.

This is what Barclays say about claims from 7 Oct:

https://www.barclays.co.uk/fraud-and-scams/app-scam-claims/

Barclays also say, 'There’s not much change to how we already handle scam claims because we’ve been a signatory to the voluntary Contingent Reimbursement Model (CRM) code since‌ M‌ay 2‌019'

So, they've always tried to help with refunds after such scams.

tinkerbell2000

https://forum.scope.org.uk/discussion/comment/920426#Comment_920426

Thank you 🤞🤞

It was Canon 2000D

tinkerbell2000

Thank y

https://forum.scope.org.uk/discussion/comment/920427#Comment_920427

Thank you so much for your kind words

tinkerbell2000

Than

https://forum.scope.org.uk/discussion/comment/920451#Comment_920451

Very useful, thank you very much! 😊 Hoping it’s more likely I will get it back 🤞