Scammed by Clothing Catalogue

Emma52
Emma52 Community Member Posts: 132 Empowering

I don't know if this has happened to anyone else. Two days ago I tried paid my catalogue bill in full. It didn't go through so I tried again. It kept saying there was a problem with the card. When they sent me three separate receipts I contacted them and they accepted their mistake a whopping £1,500+ mistake mind. They said it would be back in my bank within the day. It's now two days later and they have no record of it. I'm taking my evidence to the Fraud department of my bank and hope it will get sorted out. Ironically my gp sent me an email today requesting I take my blood pressure and send them my results PWAH ha ha, I don't think today is the right day do you. Any advice on the catalogue. Don't know if I should name it on here but it is a very well known one used by larger ladies.

Comments

  • rubin16
    rubin16 Scope Member Posts: 1,614 Championing

    I would contact your bank, most transactions that happen like this are automatically refunded and should reach your account within 3-5 working days. If the transactions clear completely then I would speak to them again and get them to refund and follow reporting procedures.

    But most likely it will ping back into your account after a few days.