Help

so I have been a Victim of “Bogus fraud “ action fraud , HMRC , and UC have been notified , and UC left this message on my journal- as I don’t them I don’t owe £84 and won’t be paying it !!!!
have asked for an update. The earnings team have confirmed that they have identified an earnings mismatch and are now in the process of making the relevant adjustments. You will be contacted once this is complete.
what does that mean everyone above ? Any help would be much appreciated!
sam
Comments
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@poppy123456 help please
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Hey @sam7399, I just first wanted to say that Poppy is just a regular community member. While she is of course very knowledgeable about the benefits system the time she spends on the community here she does so in her free time.
Can I ask if you're receiving any help from your bank account at all and if you now have everything secure? Just want to make sure your details and finances are definitely safe and secure and you are getting help in that regard!
About your question, it sounds like they need to take time to calculate from their end the final value, now that they know there was an issue. I would give you a timescale if I knew one but unfortunately I don't come across this often.
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@Jimm_Scope they said they are sorting it for me. So I’m happy!! As I was worried as I don’t work and haven’t received any money from a company. So I’m chuffed !!!
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@poppy123456 they are sorting it for me. So I am happy!
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Glad to hear that @sam7399 😁
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