Pip randomly sent review.

Orig051
Orig051 Community member Posts: 5 Listener
in PIP, DLA, and AA

hi. So towards end of 2022 I sent off a new claim for pip and was officially then awarded start of 2023 until 2027.

Last week 2nd November 2024 I received a letter in the post from pip sep “making sure your award is right” at the top and also says “thanks for telling us your needs have changed” it’s. Pip 1021 form.

I understand random reviews can happen at anytime but have they sent me the wrong form out as I haven’t informed anyone my needs had changed as I was happy with the outcome on my award.

I now have 2 weeks apparently to return the full form or I could lose my pip according to the letter.

Can anyone please advise.

Comments

  • poppy123456
    poppy123456 Community member Posts: 61,372 Championing

    I would contact PIP and ask why that form has been sent out because you didn't report any changes.

  • Jimm_Scope
    Jimm_Scope Posts: 5,293 Online Community Team
    edited November 7

    Hey @Orig051, I agree with Poppy here. If you've not reported any changes then this is an odd form to receive.

    You can contact PIP via their enquiry line:

    PIP enquiry line

    Telephone: 0800 121 4433

    Textphone: 0800 121 4493

    Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433

  • Orig051
    Orig051 Community member Posts: 5 Listener
    https://forum.scope.org.uk/discussion/comment/937336#Comment_937336

    hi I spoke with them on the phone and they said it’s normal and part of new rules. I don’t get how though I haven’t informed anyone of any change.

  • poppy123456
    poppy123456 Community member Posts: 61,372 Championing

    New rules? There isn't any. This is just the call centre staff given information when they don't really know the answer.

    Yes, they can assess you at anytime but sending a form out saying you've reported changes when you haven't is wrong. I remember there was another member here some time ago that received a review form for the same reason.

  • Orig051
    Orig051 Community member Posts: 5 Listener
    https://forum.scope.org.uk/discussion/comment/937344#Comment_937344

    hi poppy. What happened with other member did they have to send the forms off? I’m just worried I will lose my payments as form says if forms not send in 2 weeks I will lose.

    I just don’t know what to do?

  • poppy123456
    poppy123456 Community member Posts: 61,372 Championing

    They had to return the forms. I think this is what you'll need to do too. You can get an extension of 2 weeks to return the form but you'll need to ring them to ask for that.

  • Orig051
    Orig051 Community member Posts: 5 Listener
    https://forum.scope.org.uk/discussion/comment/937487#Comment_937487

    hi it’s strange the way we are made to send a chance of circumstances form back when there has been no change

Categories