The situation that we are currently experiencing with UC is tantamount to harassment.
Initially they wrote to us both via the work coach asking us to submit our finances for the last three months, so we did. Next they asked us to upload our ID - so this was also done. My wife had to resubmit her ID with her passport beside her face as further proof. I was messaged to do the same. The messages continued. Since late September this year there have been more than 40 correspondence through our journal. By number 36 request I told that that it amounted to harassment, and the new government were certainly getting them doing something for their money unnecessarily. I received ANOTHER message advising me that I had to attend a telephone interview to go over my bank statements?? I just thought 💭 Okay..whatever! I have nothing to hide.
The last Sign into your journal request was to my wife - She migrated to England from Portugal 26 years ago, and after Brexit was granted indefinite leave to remain. She has even done the Living in Britain theory test and passed it. This was done through the Home Office. She passed the test and was granted the same status regardless of where she may have previously resided. She upheld her job as a London bus driver for 17 years, paying her NI contributions.
So - are they harassing us? I don’t know why all of this is suddenly happening with our claim? Is this just policy as they claim? I suspect not.