Hi Will I still get my regular payments while waiting for my carers allowance letter?

emma85
emma85 Online Community Member Posts: 70 Listener
edited November 2024 in Families and carers

I'm still waiting on my copy of entitlement carers allowance letter.would I still get my regular payments every week?

Comments

  • Rosie_Scope
    Rosie_Scope Posts: 5,912 Scope Online Community Coordinator

    Hi @emma85, have you just requested a letter because you lost the old one, or is there another reason?

    Under most circumstances, your carers allowance should continue as normal while you wait for your new letter 😊

  • emma85
    emma85 Online Community Member Posts: 70 Listener

    I requested a copy of the letter last Monday.tjey do take there time as they don't rush there self's anyway.i don't recieve other benefits like job seekers income support universal credit working tax credit child tax credit.

    I only recieve carers allowance for my mum and child benefit for my child.so really thay haven't got to check have they

  • Rosie_Scope
    Rosie_Scope Posts: 5,912 Scope Online Community Coordinator
    edited November 2024

    Hopefully it'll come through soon @emma85. There are some long backlogs sometimes, and it can often take government departments a while to sort things out even if the task seems quite simple.

    Fingers crossed you get your letter quickly. Is there anything in particular you need your letter for at the moment?

  • emma85
    emma85 Online Community Member Posts: 70 Listener

    I just need it just incase something comes up

  • emma85
    emma85 Online Community Member Posts: 70 Listener

    Would they re look at my claim before they send out my copy

  • Rosie_Scope
    Rosie_Scope Posts: 5,912 Scope Online Community Coordinator

    Hi @emma85, they won't change your claim in any way, they will just send out the letter.

  • emma85
    emma85 Online Community Member Posts: 70 Listener

    They won't re check then.they will just swnd out a letter even though they did say it's going through there system

  • Rosie_Scope
    Rosie_Scope Posts: 5,912 Scope Online Community Coordinator

    Hi @emma85 if all you asked for was a replacement letter, all they will do is find your account on the system and send out a copy of your entitlement letter 😊

  • emma85
    emma85 Online Community Member Posts: 70 Listener

    Oh OK then thank u so so much.

    Sorry to be a pain

  • Rosie_Scope
    Rosie_Scope Posts: 5,912 Scope Online Community Coordinator

    No problem @emma85, it can be worrying to deal with these departments sometimes 😊 Hope your letter comes soon!

  • emma85
    emma85 Online Community Member Posts: 70 Listener

    Thank u

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing

    Your payments will not stop and they won't review your claim. You've asked a letter of proof, that's all you've done. The letter will be sent and nothing else will happen.