Can't access pages

Andi66

Screenshot of pages can't access, there is a couple more, same message

OverlyAnxious

I keep getting this as well.

I wondered if it's caused by people having accounts/posts removed but it seems to be happening too often for that.

Morgan_Scope

@Andi66 could you share the full link of the page you were trying to access?

If it happens to you or @OverlyAnxious (or anyone else!) again, could you post the link here so we could check? It might be that a post has been moved or deleted, but if it's happening regularly it could be something else.

Nightcity

It seems to happen to Threads that were paused at some point recently or in the past that is the connection

Morgan_Scope

Thanks @Nightcity, that's helpful to know.

I've identified that there may be an issue with this beyond posts or comments being deleted, but to be able to escalate it further we could really do with some example links of where it has happened. If anyone is able to copy the links when it happens and share it here, it would be much appreciated as we are having trouble replicating the issue.

Nightcity

there is no link unfortunately you just get the message but my thread 'good news" gets the error if that helps

Andi66

Mine is UC Migration that the error appears, its when I access it from email

Morgan_Scope

@Andi66, do you think you would be able to forward the email to us? It would be a huge help.

community@scope.org.uk

apples

this is happening to me as well on certain pages, I just presumed the op didn’t want me to have access so moved on

Bluebell21

I get it on Mental Health thread when I get a notification.

OverlyAnxious

https://forum.scope.org.uk/discussion/comment/952541#Comment_952541

Same for me, but accessing through the bell icon notification list.

When I click it again, it just takes me to a random page half way through the thread, so can't be easily replicated.

Andi66

Not recognised on here as well, unable to copy the email link

Rosie_Scope

Thanks for sharing what's going on everyone. This does seem to be an issue with lots of posts at the moment, but we'll have to dig a bit deeper to look into what's causing it. Sorry for any frustration it's causing!

OverlyAnxious

Happened to me on the UC migration thread again today from the notification.

But I also discovered something interesting… When I opened the thread and found the post manually, clicking the timestamp on the post (which should create a direct link to the post) also caused exactly the same error to occur. Not sure whether that's relevant or not.

Adrian_Scope

Thank you @OverlyAnxious, that's very helpful.

Apologies to all of you having issues with this, we are working to get it sorted as soon as possible.

Andi66

Hi the Good news pages ,I can't access again,