Changing bank accounts, how long?

whistles
whistles Online Community Member Posts: 1,927 Championing
edited December 15 in Benefits and income

I wrote to both dwp departments four weeks ago. One payment has changed one hasn't. Would you wait, ring up or write again?

I have until February when the account will be closed as I haven't made the application needed to keep it going.

I think I am going to have to call them. Just chatting really about what others would do, just to chat. 😁

Comments

  • kreacher
    kreacher Online Community Member Posts: 214 Empowering

    i would phone, be quicker and any questions that need to be asked can be done quickly

  • HappyDays62
    HappyDays62 Online Community Member Posts: 88 Contributor

    Keep calling. The squeaky wheel gets the oil! Or, to put it another way, the most annoying person gets dealt with to get rid of them! Lol.

  • JW77
    JW77 Online Community Member Posts: 127 Empowering

    phone

    Follow up with a dated letter referring to the call.

    And let the bank know as well

    And keep note of when you do what


    it’s a pain in the whatsit but probably the most effective way to do it.

  • Holly_Scope
    Holly_Scope Posts: 124 Scope Online Community Coordinator

    @HappyDays62 I've not heard the phrase "The squeaky wheel gets the oil!" before but it did tickle me. 😂

  • whistles
    whistles Online Community Member Posts: 1,927 Championing

    It took forty minutes of waiting but dealt with simply. 😁

    Positive experience in that respect.

  • cathy12345
    cathy12345 Online Community Member Posts: 5 Listener

  • cathy12345
    cathy12345 Online Community Member Posts: 5 Listener

    i had my assesment for universal credits today lovely lady i have numeriouse illnes copd bieng one of them wen i spoke to her today even tho i have other ilneses she was was more interested in my copd im bad with this dont go out how do u think i will go on with

  • poppy123456
    poppy123456 Online Community Member Posts: 62,397 Championing

    They often concentrate on one condition, rather than all of your conditions. This is because they usually concentrate on something that they think may qualify you for either LCW or LCWRA. Although it doesn't mean it definitely will. Unfortunately, it's not possible for me to predict what the outcome will be.

    If you have access to a journal once the decision is made the decision letter will be uploaded onto there.