Universal Credit Migration Notice

princessj
princessj Online Community Member Posts: 16 Listener
edited January 3 in Universal Credit (UC)

Hi all,

I’ve just made my application to move onto UC from ESA Support group, I was asked to go in to the job centre for a identity verification standard check but I am unable to go in due to health reasons and have never had to go in whilst on ESA, is this normal? I did have someone phone in and request a home visit instead which has been requested so just waiting on hearing back for this. It’s so frustrating because I thought the move over would be simple and they wouldn’t do this but we was told as it is a new claim.

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  • Kimmy87
    Kimmy87 Online Community Member Posts: 1,877 Championing
    edited January 3

    All new claimants for UC (including those migrating) need to go through ID verification.

    There might be a long wait for a home visit, you can request a telephone call for a biographical id check. This involves asking questions only you'd know the answers to.

  • princessj
    princessj Online Community Member Posts: 16 Listener

    Thankyou very much

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