Letter doesn't mention backpay?

Tallsegs333
Online Community Member Posts: 15 Listener
Hi I rang up pip line yesterday to ask about backpay as I received a call from pip advisor on Wednesday asking about finance problems that I have, the advisor told me he has approved my claim.. The letter was posted out to me yesterday but no backpay was sent I'm confused. Can someone please explain
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Comments
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Hi,
Is this a new claim or a review?
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Welcome to the online community @Tallsegs333 😊
I can see your question was answered here. Please do let us know if you get your backpay!
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I will do thanks
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