PIP claim and identity confirmation frustration

peen04
peen04 Online Community Member Posts: 1 Listener
edited February 10 in PIP, DLA, ADP and AA

Hello

I've been trying so hard to put my PIP claim through but I'm stuck, they said they needed to confirm my identity and send me a letter

This letter says

"To claim any benefit we need to confirm your identity.

Please can you send us your passport, if you have one. If you do not have a passport, please send one of the following documents

birth certificate (UK or foreign)

adoption certificate or

current full or provisional driving licence

We also need 2 of the following items. One of them must show your current address:

marriage certificate

divorce papers

student or services ID card

rent card

most recent council tax or rate bill

current mortgage policy

current tenancy agreement"

So two questions, am I actually supposed to send my passport off in the post?

And secondly. Don't have any of those 2 further documents they want? I don't know what I'm supposed to do

It's giving me such anxiety

Comments

  • Emilee
    Emilee Online Community Member Posts: 256 Empowering

    They usually request to see original copies, but I know people that have sent photocopies and been accepted.

    Do you not pay rent or council tax or have a birth certificate?

  • Catherine21
    Catherine21 Posts: 5,064 Championing

    I didnt know you needed to show ID for pip never been asked

  • dandelion
    dandelion Online Community Member Posts: 2 Listener

    I received the same letter yesterday. I had a text last week saying my case was being reviewed by a health professional and yesterday I got a letter asking to send passport. I haven't got an uptodate passport and I don't drive. I managed to find my birth certificate and latest council tax bill and marriage certificate. Hopefully that will do ??

  • dandelion
    dandelion Online Community Member Posts: 2 Listener

    Peen04 - there are more examples of ID you can send on the over side of the letter. I think it includes bank statements, mobile phone contracts, utility bills etc