hi all this is my first post so please be gentle with me as this has probably already been a topic covered plenty of times. So I am severe sight impaired and I was on income support at a higher rate due to my sight impairment and brain damage. I was informed by the dwp that the mandatory change over to UC would be easy and I would receive the same amount of money and wouldn’t be any worse off. So this week I did the change over and this is when all of the problems started. First off I needed a fit note which luckily my GP did it straight away for me as I was starting to get distressed. Everything was accepted. Then came all of the messages saying to check into my login (3 messages today) now I am being told I will be send a UC50 form which needs to be completed! I rang them and was extremely upset as being sight impaired they are not inclusive and expect everything done online and then more forms once the UC50 capacity for work forms arrive (which they want done as quickly as possible or my claim will have to start again) I have once again been it touch with the Kent Association For The Blind for more help (they are fantastic) but being on a deadline once these forms arrive I may potentially not get them done in time! I am so anxious it is affecting my already fragile mental health. Has anyone else had to go through this with a mandatory switch?
Any reassurance would be appreciated