Hi, my name is tinatina77! Money taken from account by CCSL, but received no letters. Any advice?

tinatina77
tinatina77 Online Community Member, Scope Member Posts: 2 Listener
edited March 5 in Money and bills
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  • tinatina77
    tinatina77 Online Community Member, Scope Member Posts: 2 Listener

    hi I’ve had money taken out of my back account from CCSL I’ve not had any letters from anyone I don’t know what the debt it for

  • Rosie_Scope
    Rosie_Scope Posts: 5,529 Scope Online Community Coordinator

    Hi @tinatina77, welcome to the community. It's really difficult to know what this might be from. Are you receiving any benefits at the moment?

    Or could there be any other payments that you might have missed that are being collected?

    If you can find some details for the collection agency then you might be able to get in contact with them to see if they can explain things, was it only listed as CCSL on your bank account or was there a reference of some kind?

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