Hi, my name is Toffopooch1! Can an assessor use their personal experience to make decisions?

Toffopooch1
Toffopooch1 Online Community Member Posts: 2 Listener
edited February 25 in Housing and independent living

Hi .I'm new here but need to ask a question would that be OK

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  • Toffopooch1
    Toffopooch1 Online Community Member Posts: 2 Listener

    Hi. Can assessers for disabled persons adaptations due to disability be refused because the assessor can sit on a bath seat across the bath but Is insisting the disabled person can do it too if they can . Would this be generalised assumption and is this disability discrimination.

  • Rosie_Scope
    Rosie_Scope Posts: 7,285 Scope Online Community Coordinator

    Hi @Toffopooch1,

    Most assessors should be taking into account how your conditions affect you personally and shouldn't be making decisions based on their own experiences. If you feel that they haven't taken your conditions into account properly, you can make a complaint to the service.

    What kind of assessment was this for?

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 5,446 Championing

    Assessors should be using all of their experience to make a judgement. But they definitely shouldn't be implying that another person must be affected in the same way as they are. I agree that a complaint is probably worth pursuing in this case.

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