Had a notification need help

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stressed76
stressed76 Online Community Member Posts: 83 Empowering
in Universal Credit (UC)

Morning

Just had a notification to look at our journal & there is a message saying other benefits affecting your UC, it says about some other benefits effect amount you get & our records show you get in my case Carers Allowance, & what to do if you think this is wrong which its not & then lists a load of others that can also effect & says if get any other to let them know you get UC to update there records.

Do we need to do anything or just ignore as we are getting what they said & it looks like a automated message?

Thanks in advance

Comments

  • Kimi87
    Kimi87 Online Community Member Posts: 6,002 Championing
    edited February 26

    Yes they are automated messages and no you don't need to do anything. I always ignore mine as there is nothing for me to do!

    Mine always get sent around 2:30am.

  • stressed76
    stressed76 Online Community Member Posts: 83 Empowering
    https://forum.scope.org.uk/discussion/comment/988972#Comment_988972

    Thanks ours were sent it at 2.35 am

  • Holly_Scope
    Holly_Scope Posts: 2,966 Scope Online Community Coordinator
    edited February 26

    I'd hope it was automated at that time @stressed76. Although either way, not ideal having the system sending messages throughout the night really. Hopefully it didn't wake you!

  • stressed76
    stressed76 Online Community Member Posts: 83 Empowering

    Normally awake at that time anyway but didnt get notification email till 8am.

  • Enduring_Rogue
    Enduring_Rogue Online Community Member Posts: 70 Contributor

    Hi, if you get Carer's allowance you may not have to look for for work on UC and may qualify for an additional payment called carer's element. See info below:

    The carer's element is an extra amount of Universal Credit (UC) that you may receive if you care for a disabled person. You may qualify for the carer's element even if you earn more than the Carer's Allowance (CA) limit.
    Eligibility
    You are at least 16 years old
    You provide at least 35 hours of care per week
    You care for someone who receives a qualifying disability benefit
    You are not in full-time education
    You meet certain immigration status and length of stay in the UK tests
    No one else is claiming as a carer for the same person
    How it works
    The carer's element is an additional payment to your regular UC payment
    Your income and savings could affect the total amount of UC you receive
    The Department for Work and Pensions (DWP) adds up all the elements you are entitled to, then deducts your income from that total
    Applying
    You can call the Universal Credit team on 0800 328 9344 to see if you're eligible.

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