Made a mistake on my Universal Credit Review call

Mackie10

I am an appointee for my sister and on a UC review call yesterday we were asked about savings and the breakdown at 11th Feb which was assessment end date and I said £2219 and the breakdown I said was £1010 cash, £450 savings and £759 in current account. The gentleman said do you have an account with the current account figure and I said no and then I said yes we can check it off the statements I provided to you as 11th Feb is on it so I flipped through the statements in front of me and the balance at 11th Feb was £168.41 so I was flustered and corrected the breakdown to £1629, £1010 cash £450 savings and £168.41 current account and said I'm sorry I was wrong. I am still awaiting an Isa document being sent to upload and I have a confirmed savings statement from bank to upload so at end of call I asked the gentleman if all was ok as my sister gets anxious and he said" eh with thee eh with thee, this is an appointment that I need to carry out and when I have completed the review I will pass on to relevant dept that's all I can say just now" I then said ok will you set up to do lists for me to upload the statements when they arrive and he said just keep an eye on your journal. When I came off the phone I discovered the £759 that I had quoted for the current account as part of the savings was actually the bal on the bank statement at the 3rd Feb £759.19 and I had written wrong figure down. I wrote in the jnl as soon as I discovered this explaining this. I still don't have any to do requests or any communication since the review so a bit anxious that my silly mistake has caused issues. I'm going to write in jnl today and ask about the to do action so that I can upload what I now have. Has anyone any advice

OverlyAnxious

It shouldn't affect anything as it's well under £6k with or without the error. It might cause some confusion but should be worked out correctly when they see the statements. 🙂

Mackie10

They have the statements already. I just don't want it to turn into a request all statements from start of claim scenario as that's from Oct 2020.

Mackie10

Should I ask on jnl about the to do to be created so I can upload the ISA statement and the savings statement that the bank stamped.

OverlyAnxious

https://forum.scope.org.uk/discussion/comment/989956#Comment_989956

You can ask but they don't always accept uploads, they may request another Job Centre visit for the remaining statements.

They don't work weekends so if you do put a note on the journal now it may not be seen until Monday/Tuesday.