Hi, my name is Henri01! Phoned pip for update but they wouldn't tell me, have I been turned down?

Hi phoned pip for a decision update, they told a decision has been made but couldn't tell the result as there was nothing showing what it was, have i been turned do you know, thank you
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Hi @Henri01 Welcome to the Community. It just means the systems have not been updated with the information yet. Take care.
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I've read of a few people who phoned recently and were refused any information verbally.
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So frustrating and confusing, she said a decision has been made but she couldn't see anything about an award just a decision
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Hi just been informed, that if a decision has been made but no information about an award, means I've been turned down, I knew I would be
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Hi and a very warm welcome to the community.
Unfortunately you will have to await the decision letter for the outcome either way
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