Hi, my name is TINY1425! I HAD MY FIRST PAYMENT OFF PIP THIS MORNING, AFTER WAITING 7 MONTHS ...

TINY1425

I HAD MY FIRST PAYMENT OFF PIP THIS MORNING, AFTER WAITING 7 MONTHS WITH A BROKEN BACK AND NECK ALSO OTHER HEALTH CONDITIONS DUE TO THIS ACCIDENT, AND GOT A VERY POOR PAYMENT WITH NO NOTIFICATIONS OR LETTERS, IM CONFUSED AS I WAS UNDER THE IMPRESSION YOU WAS TO HAVE PAYMENTS BACKDATED FROM YOUR ORGINAL CLAIM…

I THINK I NEED TO CONTACT CITIZENS ADIVCE ANBOUT ANOTHER DECISION AO TRIBUNLULL.

I KNOW OTHERS ALOT HEALTHER AND MORE ABLE OF MOBILITY THAN MYSELF THAT HAVE BEEN PAID MORE THAN ME…

luvpink

@TINY1425 hi and a very warm welcome to the community.

Give them a ring and ask what's going on.

OverlyAnxious

Hi,

Backpayments may arrive in your account separately. The letter(s) should arrive within a week or two. The postal system is slower than an electronic bank payment, of course.

Have you been able to work out which rates you're getting from the amount?

Rosie_Scope

Hi @TINY1425, welcome to the community. That does sound frustrating but as OverlyAnxious mentioned, there could be something else going on like a back payment.

If you're able to, you could try ringing the enquiries line to see whether they can clarify things for you. I'll pop the details below in case you need them.

Otherwise, unfortunately it might just be a case of waiting for your letter to see what your award is.

PIP enquiry line - Open Monday to Friday 9am to 5pm
Telephone: 0800 121 4433
Textphone: 0800 121 4493
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 4433
British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet