Garage not accepting my Motability early return car

PotionsQueen
PotionsQueen Online Community Member Posts: 27 Listener
in Transport and travel

I have had a Motability car for a few years which has been amazing but I opted for an early return due to my relationship ending. I spoke to Motability, paid the £250 and they recommended calling the garage that I have the lease with as it would take less time than arranging a pick up with Motability.

Anyway, I have rung the garage but they won't give me a date that I can drop the car off. They keep saying call each day first thing but I can't as I don't get up until later due to my disability. I only have 6 days left to return my car (Motability said I had to return it within 2 weeks) and I have made no progress with the garage. Is it worth ring Motability and seeing if they can help?

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Comments

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 4,566 Championing

    Hi,

    Yes, definitely contact Motability again. I am a bit surprised they didn't organise the return for you in the first place.

  • PotionsQueen
    PotionsQueen Online Community Member Posts: 27 Listener

    I've now spoken to the garage (again) and they've said just drop in on Monday but didn't specify a time. I might drop it off then and if there's any issues, I'll ring Motability from the garage.

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