Pip

hass
hass Community Member Posts: 257 Empowering
edited March 2025 in PIP, DLA, ADP & AA

HI All

I hope you're all well?

I was sent an email from

pip.reasonable.adjustment.customer.communications@notifications.service.gov.uk

I'm not sure if it is genuine.

The email has got my name and says please click on link for attachment as we may need further information

And I have 12 weeks from date of

Email.

Has anyone had this .

Apologies if im not making sense

I'm highly stressed.

Many thanks in advance .

Comments

  • Holly_Scope
    Holly_Scope Posts: 6,313 Online Community Team

    Hi @hass if you're concerned the email isn't genuine, it might be best to give the PIP helpline a call to verify it - 0800 121 4433. Sometimes it's better to be safe than sorry. 🙂

  • hass
    hass Community Member Posts: 257 Empowering

    Thank you for responding.

    I've attempted the link and its yearly award increase letter.

    Its from the reasonable adjustment alternative format department.

    Many thanks

  • Holly_Scope
    Holly_Scope Posts: 6,313 Online Community Team

    I'm pleased it's genuine and that sounds like a positive letter to receive 🙂

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