Pip

hass

HI All

I hope you're all well?

I was sent an email from

pip.reasonable.adjustment.customer.communications@notifications.service.gov.uk

I'm not sure if it is genuine.

The email has got my name and says please click on link for attachment as we may need further information

And I have 12 weeks from date of

Email.

Has anyone had this .

Apologies if im not making sense

I'm highly stressed.

Many thanks in advance .

Holly_Scope

Hi @hass if you're concerned the email isn't genuine, it might be best to give the PIP helpline a call to verify it - 0800 121 4433. Sometimes it's better to be safe than sorry. 🙂

hass

Thank you for responding.

I've attempted the link and its yearly award increase letter.

Its from the reasonable adjustment alternative format department.

Many thanks

Holly_Scope

I'm pleased it's genuine and that sounds like a positive letter to receive 🙂