UC review

Bud18
Bud18 Online Community Member Posts: 6 Contributor
in Universal Credit (UC)

I was wondering how long it takes between sending in bank statements and getting an appointment for the review phone call? thanks

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  • Kimi87
    Kimi87 Online Community Member Posts: 6,793 Championing

    It varies for everyone, there doesn't seem to be a set time.

    Some wait days, others weeks or even months I've seen in a few cases.

  • Bud18
    Bud18 Online Community Member Posts: 6 Contributor

    And this is the review that asks for ID and 4 months of bank statements?

  • Kimi87
    Kimi87 Online Community Member Posts: 6,793 Championing

    Yes I'm referring to the review of a claim from financial perspective.

  • mawempathy
    mawempathy Online Community Member Posts: 150 Empowering

    In my case - it took weeks to review my documentation, and then they requested more information which added a few more weeks to the process. They eventually closed out my review, after reviewing my additional documents, without a call with a note in the Universal Credit journal.

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