Hi, my name is Amante! Motobility stopped, but I'm on high mobility.

Amante
Amante Community Member Posts: 2 Listener
edited April 2025 in Transport and travel

Hello to the Scope community 😄

I'm referring to a lady who said her online application was stopped on the motability site. She had been awarded 4 years PIP at the higher mobility rate so well within date. The DWP confirmed her higher rate mobility award (didn't say whether PIP any other info). but it said she couldn't have a car.

This same thing has happened to me today. My next PIP assessment won't be until after 29th Nov 2033. More than just one year by far. I'm also on the higher mobility rate. As my husband has recently passed away, I was in no state to look for another car, so for now, I've just extended the lease but want to get the same car as now, just the updated version

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This is the response. I'm absolutely flummoxed as my next award review is so far away. I'm hoping that this won't be a problem if I fill in the application form at the car dealership. I've got photographic proof of my award but I can't find all my details as they've been needed for proof for so many things with my step mum dying the year before on Christmas Day & this year just gone, my husband passed away on Christmas Eve. Can't something go right for once. I've not got support at home and I'm trying to do my best as Executor of two wills. I could do without this making life harder.

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Comments

  • Albus_Alumni
    Albus_Alumni Scope alumni Posts: 11,423 Championing

    Hey there @Amante and welcome to the community.

    Firstly, I'm so sorry for your loss, that can't be easy to deal with. Are you receiving any support for the grief?

    The motobility situation certainly does seem like an odd one. Is that the only reply you've had for them, as that's not exactly a great explanation as to why you were turned down for it. Could it be you can't get the specific car? I know they only allow newer cars to be leased.

  • Amante
    Amante Community Member Posts: 2 Listener

    Thank you for your support. At last a bit of good news. I have found my award letter & I think that what has happened is that the motability form hasn't got an 'after' box. When I had to write in the PIP review date, I haven't got one apart from it being 'after' 29.11.33. So. I put 29.11.33 & of course, that isn't exactly true as it's going to be at some point after that date. I can only think this is what's caused the issue as the programme doesn't have a box to tick with 'before' or 'after' so people like me, can't give an exact truthful answer. I'm not going to worry, I have the award letter phew!

    On the other front, at our surgery, we have a social prescriber who referred me to two charities offer ending grief counselling. One is a listening service run by a hospice (you don't need to have accessed any of their services). The other was at a fairly local community hub that is absolutely excellent helping so many in different & often fun ways. The venue is always buzzy and before using their food club, I also used to meet my friend there for coffee. Now I'm having a 1:1 with someone who tells me she's not qualified but is there to talk to, get things off my chest & have an hour of 1:1 in peace over a cuppa. This same place is also going to set up a grief group and I'm sure that will be very interesting. Thought reaching out on Next Door (?) on Facebook, I've also been given details of a group that's already in existence about 14 miles away aka next door where I am. I've had to work to get this point, it's not been given to me as a matter of course. Not everyone feels confident enough to start asking for help. It's a worry that those who have yet to find their voice are suffering so badly in silence. Maybe there ought to be more leaflets (not everyone is tech savvy), more care by the doctor knowing a patient has lost their partner to reach out to them, or if a hospital was involved to have information given them & also in writing for them to refer to.

    Wouldn't it be good if there was more national and local information on the loss of a loved one and coping with grief?

    I've bought two books to read but so far have been too busy to read them but I will, when the time is right, at the moment I'm not ready.