Universal credit housing element

singlemomto3

I wander if someone could offer any advice please, I had my first UC statement through and there is no housing on there, I go work part time as I’m a carer for my daughter.

They said the rent amounts didn’t match I think due to the April increase and they sent it off for confirmation but it wasn’t done in time.

Does anyone know what will happen next please or any advice around be gratefully appreciated

Kimi87

Once the rent amount has been confirmed behind the scenes, a letter will be added to your Journal stating the amount you were underpaid on your previous statement.

The money will then be sent and arrive into your bank account within a few working days.

singlemomto3

hi kimi87

thank you very much for your help it’s appreciated, no one explains and I asked in my journal and it’s been ignored so I gave up waiting