I went to help my daughter yesterday to open her first bank account, she is on the autistic spectrum she lives at home with mum and dad, she has no bills no rent account no council tax bill, she doesn't drive or own a passport. She had a letter from pip her national insurance number letter her birth certificate. Both my husband and I are members of this bank. This is not enough proof for the bank she now has had to pay £33 for doctors letter to prove who she is and where she lives there has got to be a more easier dignified way for disabled adults to have basic everyday services. Has anybody else had this issue.
