Pip assessment

luzia
luzia Online Community Member Posts: 9 Listener

Hi to everyone

I have received a text message that I have a pip assessment face to face in 2 weeks time

My question is

Can I request a telephone or video appointment instead

I’m already in panic

What do I do

Comments

  • Mary_Scope
    Mary_Scope Posts: 1,787 Scope Online Community Children and Family Specialists

    Hi @luzia

    If you've received an appointment letter for a face to face assessment, you can contact the assessment provider(details should be on the letter) and request a change to a telephone assessment😄

  • luzia
    luzia Online Community Member Posts: 9 Listener

    In what circumstances they will change the appointment

    I’m scared if I call and they refuse

  • Mary_Scope
    Mary_Scope Posts: 1,787 Scope Online Community Children and Family Specialists

    If you explain the reasons you would like a video/phone telephone such as accessibility issues or issues related to your disability, you will hopefully be okay changing the appointment