Hi, my name is hailes! Delay on my UC statement, will I still get paid?

hailes
hailes Online Community Member Posts: 3 Listener
edited May 29 in Universal Credit (UC)

Hi im haveing a delay on my statement it's due today but normally get it 2days b4.. I spoke them and said it should show some time today because its still getting calculated . but if it dosnt I'm due to be paid 2nd will i still get paid even if my statement dosnt show getting abit worried now as my rent gets paid on the 2nd aswell

Comments

  • Kimi87
    Kimi87 Online Community Member Posts: 5,910 Championing

    Mine is usually available before the due date but this isn't guaranteed.

    Hopefully by tomorrow morning it will be available for you.

  • hailes
    hailes Online Community Member Posts: 3 Listener

    I'm just worried I won't get paid if it dosnt come down..

  • hailes
    hailes Online Community Member Posts: 3 Listener
  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 4,607 Championing

    Hi,

    I think this will depend on what's stopping the statement.

    If the actual calculation hasn't been completed then I wouldn't expect a payment to be made.

    But if it is just a statement uploading error on the website then I would expect a payment without being able to see the statement.

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