Hi, my name is wingie7477! What is the law regarding landlords and electricity please?

wingie7477

Hello everyone, can anyone help me I live in a HMO & my landlord has installed metro prepaid meters in all of our rooms ive run out of electricity and emergency but I have to use a nebuliser which is powered by electricity I was told they can't leave me with no electric but the metro prepaid sub meter company say they can't help me I have COPD & this nebuliser is what keeps me alive. What is the law on this? Anyone know? HELP PLEASE IM WORRIED & SCARED!!!

Santosha12

https://forum.scope.org.uk/discussion/135868/hi-my-name-is-wingie7477

@wingie7477 I'm sorry i don't know the answer regarding your electricity/what the law is.

Your immediate problem now though: Does your local hospital have a 'Virtual' Ward from whom you've received care/your nebuliser etc who you can ring for advice today?

Do you have access to your Integrated Respiratory Team who do work Sat and Sundays who could come out to you today?

Failing the above, can you ring 111 to get urgent help/signposting. I don't know if you've already registered with your utility suppliers as a vulnerable customer, if not maybe that's for another day.

Can you reach your landlord during the weekend to see if there's any other electricity point you can use until it's all sorted.

IF you've difficulty breathing or low oxygen sats please make 999 your first port of call before any of the above.

I hope one of the above can you get you answers today. If you're happy to let us know that you've been able to get your nebuliser on that would be great but only of course, after you get this sorted. I have COPD so can relate.

Santosha12

https://forum.scope.org.uk/discussion/comment/1040185#Comment_1040185

@wingie7477 plus if you have access to the Integrated Respiratory Team, make sure you leave your contact number name etc on their answerphone. You can leave a message even at this time, as soon as they pick it up they'll likely ring you from their mobile.

If you're not under that team already, you can ring your local hospital to get their number anyway and ring them to explain your emergency. They may still be able to help to avoid a hospital admission.

Obviously make sure you're using any inhalers/other medications you're on, timely. (Sorry if I'm stating the obvious). Take care and I hope you can get this sorted today.

Albus_Scope

Hey there @wingie7477 and a big welcome to the community from me too!

I'm afraid tenants rights isn't my specialist subject, but I seem to remember hearing that a landlord is legally obliged to supply electricity if there isn't any. Especially in the case of medical needs. It'd be best to speak to someone at Citizens advice as they'll have more information than me.