Do You Care What Happens To The Online Forum?

mrsBB · July 10

Do you think we are kept up to date with what is happening on the forum?

https://forum.scope.org.uk/discussion/comment/1047154#Comment_1047154

They are doing by asking individual questions in the forum WhatThe 😊

mrsBB · July 10

Do you think we are kept up to date with what is happening on the forum?

I am out of this one, its way too hot today 😴

Holly_Scope · July 10

Hi all! Don't forget @Rosie_Scope and @Charlie_Scope ☺️ We have seen this. Thank you all for your input so far. We'll look into this further as a team and come back to you soon 😊

Bluebell21 · July 10

Do you think the forum has too much political/benefit discussions?

https://forum.scope.org.uk/discussion/comment/1047133#Comment_1047133

Thank you for your contribution to this discussion. I have not noticed you upsetting anyone. Take care.

MW123 · July 10

https://forum.scope.org.uk/discussion/comment/1047150#Comment_1047150

Totally agree. No matter how detailed any FAQ is, people will still ask the same questions, not because they have missed something, but because they are looking for genuine connection. It’s not just about information, it’s about feeling heard.

A forum that stops listening or becomes selective in what they want to discuss doesn’t become more efficient, it just starts to feel cold.

Personally, I often skip the main thread and head straight to the category sections. It’s a great filter you only need to engage with the topics you are actually interested in. You’d be surprised how many conversations, completely unrelated to benefits or politics, are sitting there overlooked, just waiting for a response.

cc @Rosie_Scope @Charlie_Scope

Albus_Scope · July 11

Thank you to everyone for your thoughtful input here. It's certainly giving us a lot to discuss. 😁

Bluebell21 · September 4

Do you think the forum has too much political/benefit discussions?

https://forum.scope.org.uk/discussion/comment/1047168#Comment_1047168

Were you able to look into this as a team?

Kimi87 · September 4

A month or two after the UC migration has been completed, I expect benefit threads will significantly reduce.

Holly_Scope · September 5

Hi @Bluebell21 I'm on leave at the moment but just wanted to let you know I have seen it and will pick this up upon my return, Monday. Have a lovely weekend ☺️

durhamjaide2001 · September 5

Do you think the forum has too much political/benefit discussions?

definitely feel like there is too much politics in this forum

Albus_Scope · September 5

From the team @Bluebell21;

This is a very tricky situation, as unfortunately, where much of the discussions on the community will be regarding benefits, then politics will slip in, especially in our current climate. We have created the Current affairs category, which we were hoping more political discussions would end up, but every person will use the community differently and post in different places. Though we do try to move the very political discussions there.

Politics are a part of everyday life, but we do understand people will be looking to get away from politics for a while, for a nice natter in the coffee lounge. This is something we've been trying to address, but it's still a work in progress and the odd political discussion will slip through the net.

We cannot remove political content, as it's a big part of our lives and will continue to be, but we can try to keep it in the current affairs category. Though as Kimi has said, things may calm down once the current news cycle moves away from talk of benefits.