Hi, my name is nonnie! How long does it take to hear back from ESA after first claiming?

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nonnie
nonnie Online Community Member Posts: 1 Listener
edited July 15 in Employment and Support Allowance (ESA)

I applied for ESA six weeks ago and have heard northing.

I called today and was told it is still waiting for somebody to look at it.

Is this normal and how long do people normal wait until they get a reply from them.

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  • Holly_Scope
    Holly_Scope Posts: 3,144 Scope Online Community Coordinator

    Hi @nonnie, it can take up to around 12 weeks. Hopefully you'll hear back sooner than that though.

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