pip questions

jo1984

Hi, hope someone can help, both my mum and brother had there telephone assessment but my mum had her about a week before my brother did but he has now had his decision and he got the lower rate on both but my mum still has not had her decision, does this mean she has not passed.

Also I hope someone can help with this one too, my mum is due to retire in January and if she appeals the decision after she does the mandatory consideration, will it still go through because I no you can not make a new claim have you retire but does this count if she already put in her appeal before her retirement date.

Hope someone can help with both questions. Thanks 👍

Adrian_Scope

Hello @jo1984.

Unfortunately some claims take longer than others. It’s quite normal for decisions to come through at different times, even if two people had their telephone assessments close together. The DWP doesn’t always process them in order, so the fact your mum hasn’t had her decision yet doesn’t mean she has been declined, it just means hers is still being looked at. I hope she hears soon as I know the waiting can be difficult.

For your second question: if your mum gets her decision before she retires and she asks for a mandatory reconsideration, or later goes on to appeal, this can still go ahead after her retirement date. You can’t start a brand-new claim for PIP then, but if the claim was started before she reached retirement age, she can carry on with the MR and appeal process as her start date is before then.

jo1984

Thanks.

Think my mum thinks because she had her assessment first and my brother had his a week later but she still not heard anything and my brother been awarded his, she thinks she not getting it now, but I told her it could just be that her case got push down the list and my brother got put on top or because his was a shorter assessment because most of his was a paper base assessment because most of his was for mental health issues and they got a lot of information from his GP and mental health provider, where my mum's is more about mobility issues has she has severe arthritis so her may take a bit longer.

Thanks for information on the appeal part, if she does not get awarded anything she definitely going to appeal it.

jo1984

Update, my mum did not get the points needed, not sure how. My brother got his but my mum did not and I would say her situation is worse, has she has to use a walking stick everywhere she goes, or has to get a taxi most of the time because she can not walk that far. She can not use her hands to open stuff or cut stuff up, she does not cook because of this reason, she has to have help washing her hair etc and struggling getting up off the chairs etc and this is every day. where my brother and a couple other people I know who get pip do not have this issue. I not saying they should not be on it but just saying that my mum should have passed too. It seems very unfair. She not sure if she should do a mandatory reconsideration or make a new claim has it his quick.

Also not sure if anyone can help, I also have applied for Pip but mine as gone to appeals court but I forgot to put some of my other issues on, can I make a new claim or will this wipe out my claim I have already made or can I just say this stuff when I go to the appeal court.

Mary_Scope

Hi @jo1984

Thank you for the update.

It may be easier for your mum to request a mandatory reconsideration as it can keep the original date and is usually faster whereas if you start a new claim you are going back to the beginning, hope that makes sense!

You can explain the other issues at your hearing or send them in now as extra evidence but it’s best not to start a new claim yet as that might cancel your appeal😊

jo1984

Thanks. I will do that.

My mum said she will ring them up tomorrow and make a decision when she speaks to them. Just annoying has she telling that she can not cut food up and someone has to do it for her but they keep put that she can cut food up and this is where she misses out because she getting 6 points but they keep putting she can use a knife when she told them multiple times that she can not and needs help to cut food up. Sorry it just Ridiculous