ESA and conflicting information about a Sick Note

dan6161
dan6161 Online Community Member Posts: 15 Connected

Hi,
Please excuse the long post as I am a bit confused and want to give as much information as I can.

On the 19th May 2025 I applied for New Style ESA and Uploaded a Sick note for the period 19th May to 11th August stating that I am Unfit for work.

After waiting for two months I heard nothing back, no phone calls or letters nothing. So I phoned them, after being on hold for 2 hours I was cut off, and after trying to call back a message said they were very busy and unable to take any more calls.

After a week I called again and was told it would be escalated and someone would phone me (They Didn’t) but a week after my phone call I received a ESA50 form in the post which I sent back and returned in July using their Freepost envelope.

Throughout this time here were no payments or anymore contact.

Two weeks after returning the ESA 50 form I received a reminder letter to send it in ?, and I contacted Maximus by email who confirmed it had not been received, so Luckly I had kept a copy and reprinted it and this time sent it myself via a Tracked method.

About 2 weeks later I received a phone call from DWP to confirm that BOTH ESA forms had been received and a Decision Maker had looked at my claim and I was in the Limited Capability for work group and not to send in any more sick notes, but my Local Job Centre would phone as a Priority to take my Claimant Commitment over the phone as due to mobility issues I could not get down to them.

A few days later I received I received a phone call to book my in for the clamant commitment phone call in 2 days.

A lovely woman phoned to take my commitment over the phone which was basically just a have a think about anything I could do in the future.

A few days later I got the back payment from May, and last week I got the normal 2 weeks payment.

So far so good, but this is where its gets interesting.

I contacted Maximus to just find out if I will get a medical phone call (Even though my claim has been decided) and they said a Medical Professional is still wating to look my ESA50 (Even though the DWP told be a Decision Maker has already decided ?).

Then today I get a letter dated 2 two weeks ago to remind me to send in a new sick note or my payment might be suspended !, although they said the sick note runs out on the 15th (It was the 11th August).

So I don’t know what to do.

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Comments

  • Lauren29
    Lauren29 Online Community Member Posts: 134 Empowering

    I think that there may be some confusion as you submitted the original ESA50 and then another copy. Do you have a letter from ESA confirming that they had decided that you had Limited Capability for Work? If so what is the date of the decision?

  • dan6161
    dan6161 Online Community Member Posts: 15 Connected

    No Letter, just backdated payments and then normal fortnightly payment.

    Only the phone call from DWP that Friday saying a decision maker said I had limited Capability for work and not to send in any more fit notes.
    The whole thing seems to be back to front to be honest, but I have now got another Sick Note backdated to when the other one ran out, I have uploaded it and received the confirmation Text to say they got it.

    There would have been a Gap of around 3 days, so not sure if it means that I won’t get paid the next time I am due.

  • dan6161
    dan6161 Online Community Member Posts: 15 Connected

    No Letter, just backdated payments and then normal fortnightly payment.

    Only the phone call from DWP that Friday saying a decision maker said I had limited Capability for work and not to send in any more fit notes.
    The whole thing seems to be back to front to be honest, but I have now got another Sick Note backdated to when the other one ran out, I have uploaded it and received the confirmation Text to say they got it.

    There would have been a Gap of around 3 days, so not sure if it means that I won’t get paid the next time I am due.