Loss of PIP entitlement

billiegee
billiegee Online Community Member Posts: 7 Listener
edited August 18 in PIP, DLA, ADP and AA

I lost my PIP in December of 2023 until May of 2024 and when it was reinstated my car payment was not paid. I was told all goes back to normal…

Fast forward to last week, I had to return my car when i was told that I cannot have a new car because of this shortfall, to this point i had no clue about that. I'm on benefits and can't afford £1500. Any ideas on help or how please? I'd welcome any suggestions, comments or advice anyone can offer. My car is my lifeline. I had my car before my latest diagnosis of lymphodema and need it more than ever…

Thanks in advance for any advice offered.

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Comments

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 5,002 Championing

    Hi,

    When you say the PIP was reinstated, did you not get any backpayment to cover the time in between? The backpayment should have included the Mobility money if that wasn't being paid directly to Motability for the car.

  • billiegee
    billiegee Online Community Member Posts: 7 Listener

    I was completely unaware that my car payment was paid to me as backdated money…

    ok, my mistake…

    I'd appreciate any help or advice you can offer please .

  • Kimi87
    Kimi87 Online Community Member Posts: 6,933 Championing
    edited August 20

    A trained benefits advisor may be able to assist

    https://advicefinder.turn2us.org.uk/

  • Trevor_PIP
    Trevor_PIP Online Community Member Posts: 435 Empowering

    There has been a similar case recently on this forum. I gather you were allowed to keep your motability car until your PIP was reinstated. The back dated pay you received will have included the money for the motability car. You should then have paid what you owed on your car with the back dated money. The £1,500 would have been in the back dated pay.

    Only thing I can think of, is you continue to pay Motability for a car with your PIP mobility element until you have paid the £1,500 you owe, but it will mean you will not have a motability car for 5 months or the length of time you owe for! May be this can be arranged in your case and Motability get back what is owed. Then you continue as normal.

  • billiegee
    billiegee Online Community Member Posts: 7 Listener

    Thank-you. Much appreciated

  • Holly_Scope
    Holly_Scope Posts: 3,933 Scope Online Community Coordinator

    Hope you can get this sorted @billiegee. Would be great to know how you get on, if you're happy to keep us updated? ☺️

  • billiegee
    billiegee Online Community Member Posts: 7 Listener

    Honestly, every time I make a call or request information I am being fobbed off and having 'doors shut in my face' over and over.

    Nobody wants to help so I'm pretty stuck atm.

    My only option is to start to pay as much as I can as often as I can. My mental health is certainly struggling with being stuck in the house permanently, obviously my physical health prevents me from leaving the house on foot so I'm a prisoner in my 4 walls.

    Thank you for your interest and if anything changes I will lyk.

  • Holly_Scope
    Holly_Scope Posts: 3,933 Scope Online Community Coordinator

    I'm so sorry to read this @billiegee. I really hope you're able to make some progress soon. Please be kind to yourself 💛

  • billiegee
    billiegee Online Community Member Posts: 7 Listener

    I appreciate your interest @Holly_Scope. I am also homeless atm (living in a hmo with men after leaving dv) but in reality, staying with my daughter,her partner his mum and my grandson. I used my car to sleep in when it was needed. Having no car makes things soooo much more complicated for me, soooo much more difficult. I thank you for the support as I have a daughter and a son. They are my only family. Thank you Holly x

    Any ideas, advice or help greatly appreciated.