Hi, my name is Javajimson!

Javajimson
Javajimson Online Community Member Posts: 4 Listener
in Start here and say hello!

Last evening on Virgin TV I accidentally signed up for Liverpool FC Channel 544. How do I cancel this?

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  • Javajimson
    Javajimson Online Community Member Posts: 4 Listener

    Help!

  • onmylonesome
    onmylonesome Online Community Member Posts: 310 Empowering

    You can cancel it through your virgin account or ring virgin.

  • Javajimson
    Javajimson Online Community Member Posts: 4 Listener

    Thanks onmy!👍

  • Holly_Scope
    Holly_Scope Posts: 4,359 Scope Online Community Coordinator

    Hope you manage to get it sorted @Javajimson. They sometimes don't make it very easy to cancel… certainly not as easy as it is to sign up! 😅

  • Javajimson
    Javajimson Online Community Member Posts: 4 Listener

    Thanks Holly_Scope. After going backwards and forwards on my Virgin account page, I pressed the Thinking of Cancel button. Then web chat and it got sorted so quickly.

    So next problem head to Web chat!

  • Holly_Scope
    Holly_Scope Posts: 4,359 Scope Online Community Coordinator
    edited August 21

    Aww I'm pleasantly surprised by that @Javajimson! I thought you might have to jump through a few more hoops. Thanks for letting us know ☺️

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