ESA and underlying benefit

livxdolly

I was a getting ESA and had a underlying benefit for carers allowance which I didn't receive payment for as esa cancels it out

my esa has now stopped will my carers re start automatically? I have rang up and done a change of circumstances and let them know but they couldn't tell me when I will receive payment

Holly_Scope

Hi @livxdolly it sounds like you've got the ball rolling if you've advised DWP and completed a change of circumstances form. Did you specify the need for this within?

livxdolly

yeah they done it on both sides esa and carers but no actual info on how long

Holly_Scope

Ahh, ok I see. Well, hopefully you hear back soon and they can backdate if it did take some time. I hope you're receiving some support in the meantime.