Esa
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It's absolutely beautiful @jonf! Looks so peaceful there.
I hope it goes well. Is that something you need to do beforehand, or are you able to talk through it with them during the appointment?
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we can help instruct you! Please do not apologise if you feel you are not making sense, Never be put off from posting here :)
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No call on the 6th, progress as they have today sent a text informing me that they will call tomorrow. Just don’t know what to say about the whole situation.
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Omg thats living the dream beautiful id love to be away from concrete city and at one with nature beautiful dog and cat
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the UC people were due to call me today. This is the third time that they have sent a message and broken the appointment without warning.
Do Scope offer help in talking with UC on a three way call
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Hi @jonf, I'm sorry they've let you down again. Scope don't offer that service I'm afraid and I'm not sure if there is anywhere that does. Is there anyone you could have with you at home during the call?
You can call our Helpline on 0808 800 3333 if you'd feel better talking about it over the phone.
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What reason are Universal Credit giving for you needing to do the phone appointment?
Or did you mean the Scope energy service have failed to keep a third telephone appointment?
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I have only ever had one appointment since migrating to UC verify my identity.
Kimi
Scope heating help all good.
Universal Credit has now cancelled three text message appointments that said they would call for a 30 minute appointment.
I am not sure how to handle this. I am wondering if it is a computer-generated message. I have spoken with Citizens Advice, and they say that since I have migrated across, I have received my letter and that they can no longer help.
I need a three-way call with someone to speak on my behalf and tell them that it is not good that they keep doing this. A witness.
While I am okay to type as this site corrects my errors most of the time, life is very hard if you have had a traumatic brain injury. I know that I am in the group that does not need to look for work, maybe this is what they need to tell me. I have posted before that I have the brains of a goldfish. I have no proper memory of life before 2021. Everything I learn, good and bad about people and the world, I learn new things daily.
I wrote this reply using chat GPT as I do with many messages.
It is so hard to explain but these people should call when they say that they will.
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Do you have access to an online account for UC, known as the Journal?
If so, there should be a record on there saying what the appointment is for.
It wouldn't be to say that you are in the group that doesn't need to look for work.
I'm not sure why Citizens Advice are saying they can't help.
The dedicated Citizens Advice Help to Claim service can assist right up until the first payment as they can check if it's correct.
Run by phone and webchat not linked to your local branch.
Perhaps there is another organisation in your local area that can help.
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no access to online journal as.it was a phone claim.
I have now received my first payment from UC and this is the reason CAB say no support
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The CAB Help to Claim service does end after the first payment. As I said this is a national service run by phone and webchat not linked to your local branch.
Your local branch of CAB should be able to help, or there may be a different organisation locally.
Use the link provided.
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Update on UC, the call today was a three way with cab and myself with UC. They apologized for not returning the call three times and said I just have to agree to their terms even though I am not responsible for what I say legally a d they have already paid me.
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Jon
Just want to say where you live looks stunning… I'm looking to buy a house at the moment, and your pictures are simply what I'd design if I was given a blank slate
I was going to ask you whereabouts you are… but I know better than that, because if I lived there, you can bet I'd not tell a soul
Enjoy it 😊
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I am very fortunate to live here and have owned this place for many years. It used to be an old cider mill.
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I live on Dartmoor in middle of nowhere. The nearest landmark is Fernworthy and in winter only assessable by a can am farm vehicle.
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