I.D. confusion

Tramp62X
Tramp62X Online Community Member Posts: 5 Listener
in Universal Credit (UC)

Hi

I am my sons appointee as such I am responsible for all his finances including benefits, filled in his form to move from e.s.a to U.C. I was under the impresion they needed to I.D. me not him rang them and told the phone call is for him to answer but he won't understand and will not speak on the phone he lives with me and I am his mum and carer. seems wrong when I am responsible for everything.

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  • NeuroEve
    NeuroEve Online Community Member Posts: 93 Contributor

    Just had the same thing but ours was a face to face. I tried all ways to find out was it my ID or his. Nobody could give me a definate answer. So we attended but they couldn't find the appointment and I have to say they were very accomodating. Our son is non verbal with starngers which I had informed them of. I went armed with a file that resembled war and peace. They took a copy of my ID and a copy of his bank statments as he had a backpayment earlier this year. That was it, done. They said his ID was confirmed because my ID had been verified. The lady we dealt with was lovely and so far going by his journal today everything is in order by the messages.

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