Hi there I'm just doing some research for my mum as she's a little confused about the change over .
She receives ESA every 2 weeks for example.
She gets paid esa one week then week after that pip the week after ESA then nothing then ESA again.
She has moved to universal credit and her first payment Date is the 15th November.
She had a payment of ESA on the 21st and was told by universal credit help that she will receive her last ESA payment on the 4th November is that correct, she is confused as people can also get paid esa weekly and we're told they received the last payment 2 weeks before there universal credit payment starts .
Just a little confused any help would be appreciated.
Thanks