Can't Log in to UC online account

Silver925
Silver925 Community Member Posts: 195 Empowering
in Universal Credit (UC)

Hello,

I have tried logging into my UC online account earlier this evening and I either get delayed codes or they come on time but both say error code. I phoned UC helpline and lady sent a message to Job Centre and said they will call me to try to resolve this. I won't hold my breath. Has anyone else had problems with logging in either delayed codes or codes that don't work when they do come through? I tried changing password but codes come through to late and don't work anyway. Is there a problem? I saw this on their website once but it didn't affect me. Is anybody else having trouble logging in? I feel anxious.

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  • [Deleted User]
    [Deleted User] Posts: 1,169 Championing
    The user and all related content has been deleted.
  • Silver925
    Silver925 Community Member Posts: 195 Empowering

    Hello,

    I have changed my password as it says this can help with any security issues or glitches. It worked . Thanks for your reply

  • Mary_Scope
    Mary_Scope Posts: 5,976 Scope Online Community Children and Family Specialists

    Glad to hear you've managed to get back on it okay @Silver925 😊

  • Silver925
    Silver925 Community Member Posts: 195 Empowering

    Thanks for you reply. I spoke to lady from Job Centre this morning.

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