Received a weird to do

peters77
peters77 Online Community Member Posts: 200 Contributor
edited February 6 in Universal Credit (UC)

So my UC claim has been running smoothly with no hitches or input needed.

This morning I received a to do "check and confirm your claim details"

when i click it it just says check you claim details, check your details are correct and report any changes that come up in your to do's.

Then I click continue and it asks me if I'm still single and that i need to claim as a couple if not. Weird one i've been widowed a long time.

If this the start of a claim review or just routine ? or is this something to be concerned about. The make me so anxious.

Theres been no change in anything.

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Comments

  • Hopeless
    Hopeless Online Community Member, Scope Member Posts: 995 Pioneering

    It’s a newish thing they’ve started. I had one, I just went through my claim and confirmed everything. The only thing I changed was my savings as obviously the amount in the bank varies with bills etc. Once I’d edited my savings and confirmed everything else was the same that was it. It only took me a few minutes and there were no phone calls or anything else. Like you, I initially worried as I didn’t know this was something they did but all has been fine

  • Kimi87
    Kimi87 Online Community Member Posts: 8,414 Championing

    I had one of these randomly last year, after first claiming UC early 2022.

    It was my contact details I think they wanted me to re confirm.

    Nothing happened afterwards.

  • peters77
    peters77 Online Community Member Posts: 200 Contributor

    I see. All filled out and done a lot of questions. But hopefully that’s that


    thanks kimi

  • peters77
    peters77 Online Community Member Posts: 200 Contributor
    edited February 6
    https://forum.scope.org.uk/discussion/comment/1099925#Comment_1099925

    Thanks hopeless that’s put my mind at ease.

    Same everything was the same but money which I updated to what’s in there today submitted it all.

    A few days ago I got a to do seeng if my daughter was still in college which she is full time. It said only respond if this has changed. Not sure why they are checking that and then today this one.

    Maybe just checking for any changes.

  • thisisit
    thisisit Online Community Member Posts: 11 Contributor

    Im worried now- i just had this but didn't read the last question properly (re savings) i assumed that they only wanted to report changes over the limit. I just clicked through and only thought about it later! My savings is different today (The difference is about £200 today)… do I still need to tell them or leave it (in case it triggers something). I am extremely stressed out now:((((

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