Possible Overpayment

Molly11
Molly11 Online Community Member Posts: 11 Listener
edited March 24 in Employment & Support Allowance (ESA)

Hi,

I posted this under my other post so not sure if that was correct or if I needed to put it in a new post as I am doing here. Apologies for posting twice.

I received a letter today with the heading “Your claim for ESA”.

Underneath it says “This arrears payment has not been sent or credited to you as we are holding details of a possible overpayment. We are checking whether any recovery must be made. Arrears payments due will be sent to you as soon as possible and we will tell you why money has been held back.”

I was getting ESA Contribution based and income related ESA with my husband added to my claim some years ago. Nothing has changed recently except for being migrated over to Universal Credit. Do you think this is anything to do with this?

Thank you for any advice or insight what this might be about.

Molly

Comments

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 5,795 Championing

    Hi,

    There might have been a crossover period where you got paid ESA and UC for the same week. So they are just checking and correcting for that now.

    It did happen to me although my migration took longer than most so was expected.

  • Kimi87
    Kimi87 Online Community Member Posts: 8,557 Championing

    They could have also picked up on a historical overpayment with something like Tax Credits, this often happens when people migrate to UC.

  • Molly11
    Molly11 Online Community Member Posts: 11 Listener

    Thank you so much OverlyAnxious and Kimi for your replies.

    They have reassured me. The letter just unnerved me a bit even though I thought it was something to do with the UC migration.

    Molly

  • Hols89
    Hols89 Online Community Member Posts: 1 Listener

    @Molly11 did you find out the out come of this letter?
    I’ve had same one word for word without any explanation.

  • Molly11
    Molly11 Online Community Member Posts: 11 Listener
    https://forum.scope.org.uk/discussion/comment/1112074#Comment_1112074

    Hi Hols89,

    I have heard nothing at all. I was actually going to ring them up and ask them but a lady from a local advice centre told me if I owed them money to let them get in touch with me. She also said it was probably as Overly Anxious said a crossover of being paid ESA and UC the same week. It is the only thing I can think of. If I owe them money I will obviously pay it back and it will not be that much. It has put my mind at rest and I am not going to ring them. Sorry I cannot be more helpful.

    Molly

Categories