PIP Appointments??

Cats1817
Cats1817 Online Community Member Posts: 23 Connected
in PIP, DLA, ADP & AA

Hi, posting on behalf of family member.

They applied for PIP in December 2025. Had a face to face assessment come through for 6 February 2026 (very quick I know). But then had a phone call a week later to do another telephone assessment with same assessor as they stated the face-to-face assessment had been audited. They then received a letter 2 weeks ago to state that PIP had all their information and the claim would now be decided. However, they have just received a text message for another telephone assessment, can someone clarify what this is for and why?
To of had the 2 assessments was bad enough but to have 3, it doesn’t make any sense.

IMG_3915.jpeg

Thank you.

Tagged:

Comments

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 5,814 Championing

    Hi,

    It is possible that the assessors work was still not up to standard the second time. (That is what the audit checks).

    However, I would recommend contacting the assessment provider now to ask why a third assessment is needed. It could just be an error at their end.

  • Cats1817
    Cats1817 Online Community Member Posts: 23 Connected
    https://forum.scope.org.uk/discussion/comment/1113545#Comment_1113545

    Thank you for the response.

    They have phoned the helpline and they have stated both the Face to Face assessment & telephone assessment have “bounced back” so would need to have another assessment.

    Not fair on the claimant, especially with no explanation etc. Unsure why they wouldn’t be able to complete a paper based assessment.

Categories