Hi, my name is Traceyderby72!

Traceyderby72

HI I'm trying to help with the server negligence of a care provider who has neglected a friend who is 63 years old

She's not had a bed to sleep in for over 2 years

She's not giving any help with moving to a bungalow with wet room and is unable to use the bath yet care services are claiming to be trying to help but haven't even registered for derby home or do a emergency management move for this

They Left her in a flat with no heating or hot water for nearly 2 months and same again claiming to be trying to get it sorted for her yet not even providing any temporary heating

I was unaware of this intelligence around 3 weeks ago and presumed she was very cared for with care services involved

She's got sictifreana and isn't able to walk from the living room to the bath room

I have taken her to my house and she has a private room with comoded and sky tv and is warm and safe it's so upsetting that the services are paid for helping with them being paid lots of money and I got heating for the same day and full repair in 24 hours

I have done her a derby homes application and luckily I have lots of derby home bungalows close to me as she has become a really good friend and to be honest I have been lonely and enjoying the company

Traceyderby72

She's not been taking her medication and believing that spirits were going to get in her body and I have been making sure that she has her medication and told her that she will be shealded and protected by her medication and I'm lucfer and will protect her

Also got Holly water and cross in her room and she's been looking much better now and I've done her hair and she has been upset by her given the help I need her to as my own mental health has been slightly better now but her worker is reporting her missing and we called them to tell them that she was at my house and she was safe and updated her phone number and gave them the address and they have been trying to manipulate her and I'm not even sure if they are all worker or low life's just acting as worker sometimes they are only around 20 years old saying they are student and she has had lots of money taken from her bag and she said they took her old sim linked to her bank and money stolen from the bank 90 ubereats ect but they need to authorise it on the phone number and her phone has been switched as she paid outright for hers and the one she has now has been network blocked and useless

HHow Can services be so evil to someone who has no family or friends well she has me and I have her now so win from now we hope

MW123

@Traceyderby72

You are clearly such a caring person, and your friend is very fortunate to have you looking out for her. It is deeply upsetting to hear how badly she has been let down by the people who were meant to support her, but it is a relief to know she now has a safe, warm place to stay with you.

Because your friend is vulnerable, everything you have described is extremely serious. She has been left without a bed for over two years, without heating or hot water for weeks at a time, and without any proper support to move somewhere suitable for her needs. She has also missed essential medication, and you have mentioned money going missing and that her SIM card linked to her bank was taken. All of this needs to be reported.

Contact the Adult Social Care Safeguarding team as soon as possible to raise a safeguarding concern about the care provider. It is also important to contact the police and her bank about the missing money, and SIM card so her personal information and finances can be protected.

Regarding her being reported missing, you did the right thing by calling her worker to confirm she was safe with you and giving them your address and her updated phone number. Now that they know her whereabouts, they should update their records and close the missing person report.

You have already made a huge difference by giving her warmth, safety, and company when she needed it most. But this situation is far too much for you to manage alone. Her GP, mental health team, and safeguarding services need to step in now. Even if she stays with you for a while, involving the right professionals will ensure she gets the level of care she needs, and it will take some of the pressure off you.

Whether she remains with you temporarily or moves somewhere more suitable, you have already done something incredibly important by being there for her. Now it is time for the right professionals to step in and provide the ongoing support she deserves.  

Wishing you both all the best, and I hope things are resolved quickly.