Can't use my phone today?!

SheffieldMan1976
SheffieldMan1976 Posts: 3,138 Connected
in Coffee lounge

Above.

I literally just crawled out of bed 10 minutes ago, tried to use the mobile to make 2 calls after putting my hearing aids in, and the phone won't connect.

I have recently come out of contract with my phone company (O2) due to the Airtime and device plans being fully paid off last month, have they cut me off?

Do I need to contact my Brother who deals with O2 on my behalf as due to the non UK call centres not understanding me, I can't deal with them.

HELP!

Comments

  • Anhedonia2
    Anhedonia2 Community Member Posts: 259 Empowering

    Mine moves on to a rolling contract when the plans are paid off. If it's still not letting you, it might be a good idea to ask your brother to speak with them. I hope you get it sorted - I'd be lost without my phone.

  • ChrisR777
    ChrisR777 Community Member Posts: 1,410 Trailblazing
    edited May 26

    I hardly use mine, I get a £10 bundle every month. I suppose i'll keep my dumb phone until the 2G masts go the same way as 3G.

  • Mary_Scope
    Mary_Scope Posts: 5,199 Scope Online Community Children and Family Specialists

    Is your phone working now @SheffieldMan1976?

  • SheffieldMan1976
    SheffieldMan1976 Posts: 3,138 Connected
    https://forum.scope.org.uk/discussion/comment/1127781#Comment_1127781

    It appears to be, although I'm still changing Networks when I can.

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