I sent a letter to the UK Home or Foreign Office, and they didnt reply!?

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Comments

  • Sophie2003
    Sophie2003 Posts: 57 Connected

    So what department do I send the email to?

  • OverlyAnxious
    OverlyAnxious Community Member Posts: 6,274 Championing
    https://forum.scope.org.uk/discussion/comment/1129177#Comment_1129177

    Well, I don't want to make this even more complicated but I think you actually need a SAR rather than FOI.

    A SAR is for personal information. FOI covers more general requests.

    You can reply to that email again. State that you need a record or your UK entry and exit dates. And say between which dates you need to know. (For example, from 1st January 2020 to 31st December 2024).

    There is a different email address for SARs which you can try if you don't get anywhere with the first one.

    SubjectAccessRequest@homeoffice.gov.uk

  • Holly_Scope
    Holly_Scope Posts: 6,405 Online Community Team

    Thanks for your input here @OverlyAnxious 😊

  • SheffieldMan1976
    SheffieldMan1976 Posts: 3,178 Connected

    Unfortunately our esteemed government aren't known for having great communication skills, they only send communication letters or emails if/when they want summat.

  • Sophie2003
    Sophie2003 Posts: 57 Connected

    Sw

    https://forum.scope.org.uk/discussion/comment/1129186#Comment_1129186

    So FOI Freedom of information is a department and SAR is also a department is that correct?

  • OverlyAnxious
    OverlyAnxious Community Member Posts: 6,274 Championing
    https://forum.scope.org.uk/discussion/comment/1129336#Comment_1129336

    No. Neither of those are departments. They are legal rights that you have to ask for information.

    I don't think that reply was asking you to choose a department. The staff will do that when they understand exactly what information you require. If they can't help you using the original email address, then try the SAR email address that I posted above.

  • WhatThe
    WhatThe Community Member, Scope Member Posts: 6,041 Championing
    https://forum.scope.org.uk/discussion/comment/1129336#Comment_1129336

    S.A.R. means a Subject Access Request. You are asking the Home Office for data held about you on those travel dates. You are the 'subject' here. You want information held about you.

  • WhatThe
    WhatThe Community Member, Scope Member Posts: 6,041 Championing
    edited June 3

    Sophie, hi again. I found this and have more to add. Here is the department title:

    The Subject Access Request Unit (SARU) handles all requests for information held by the following parts of the Home Office:

    You can use the email address below with any query before you apply for the SAR itself. Best luck!

  • WhatThe
    WhatThe Community Member, Scope Member Posts: 6,041 Championing

    You can email subjectaccessrequest@homeoffice.gov.uk.

    You may also write to us at:

    Subject Access Request Unit (SARU)
    2 Ruskin Square
    Dingwall Road
    Croydon
    CR0 2WF

  • Sophie2003
    Sophie2003 Posts: 57 Connected
    https://forum.scope.org.uk/discussion/comment/1129568#Comment_1129568

    You are a legend thankyou WhatThe, its all fixed now thanks for getting me past hurdle in life!! Love :)

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