No PIP text despite sending my forms back. Is this normal?

brandondreamer
brandondreamer Community Member Posts: 19 Contributor
in PIP, DLA, ADP & AA

Hi all,

I sent my PIP review form back on Monday 15th June yet I’ve yet to receive a “we have your form” text. Is this normal?
I’m a little worried it hasn’t arrived and my deadline was the 20th.
I knew I should have sent it first class signed for. However I was low on funds and couldn’t afford it.

Comments

  • Rachel_Scope
    Rachel_Scope Posts: 4,125 Online Community Team

    Hi @brandondreamer. I wouldn't worry, it's only been 4 working days since you sent it. Maybe give them a call if you haven't received a text by the end of next week.

  • OverlyAnxious
    OverlyAnxious Community Member Posts: 6,228 Championing

    Hi,

    If you posted it on Monday, it's very unlikely to have arrived and been scanned onto the system by Friday.

    If possible, call the PIP line on Monday and let them know that you have posted it but need an extension. They don't work weekends so you can't phone today.

  • brandondreamer
    brandondreamer Community Member Posts: 19 Contributor

    Thankyou for your responses. I will ring them Monday when the lines open. Hopefully all will be well. I’m gonna remain positive :)

  • brandondreamer
    brandondreamer Community Member Posts: 19 Contributor

    thankyou all. Gave them a ring and they’ve extended my deadline :)

  • Mary_Scope
    Mary_Scope Posts: 5,072 Scope Online Community Children and Family Specialists
    edited June 22

    Thank you for the update @brandondreamer, glad you managed to get an answer!

  • Amberpearl
    Amberpearl Community Member Posts: 4,101 Championing

    Mine took 3 weeks to get acknowledgement they had my form 3 months ago

    Still not heard anything

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